Shipping policy
DOMESTIC SHIPPING IS FREE
At Bongga.in, we are delighted to offer Free Shipping on all orders. There are no hidden charges.
INTERNATIONAL SHIPPING
Currently we do not ship internationally; but soon will start delivering internationally and we will announce it on social media.
DOMESTIC SHIPMENTS DELIVERY TIMELINES
Minimum Delivery Timelines
3 Working Days
Maximum Delivery Timelines
7 Working Days
The shipping times for orders PAN INDIA may vary depending on your exact location within the country. As a general guideline, most packages are delivered within 3-7 business days. Please note that these times are estimates and are subject to change based on factors beyond our control, such as customs procedures, weather conditions, or unexpected carrier delays.
DELIVERY ADDRESS
During the checkout process, please ensure that you provide an accurate and complete delivery address. Any errors or omissions in the address may result in delivery delays or misplacements. Bongga.in will not be held responsible for such issues arising from incorrect address information provided by the customer.
ORDER MODIFICATIONS
If you need to make any changes to your order, such as updating the shipping address or modifying the items, please email our customer support team at help@bongga.in as soon as possible. While we will do our best to accommodate your request, please note that changes may not be possible once the order is in transit.
LOST PACKAGE AND ISSUES
In the rare event of a lost package or any other shipping issues, please email our customer support team at hello@bongga.in immediately. We will work diligently with our courier partners to resolve the matter and ensure you receive a satisfactory solution.